Istonish assists government customers in the acquisition, implementation, and management of IT resources, systems and processes, and in turn, improve services to people in their communities. We have unique experience serving public sector customers, including knowledge of functions that are specific to services governments deliver. Istonish focuses on technology related operational systems, and management challenges that are crucial to the success of public sector organizations.

 

Government Clients We Serve

 

Education

Natural Resources, Parks & Wildlife

  • Colorado Parks and Wildlife: Istonish supported the Division of Wildlife in eliciting and documenting requirements and overall design elements for a Chronic Waste Disease (CWD) System. The project included documenting business processes of current state and the state desired in the new systems, in-depth analysis of the quality and effectiveness of the current data, documentation of findings as well as recommendations and methods for implementation of the CWD system.
  • Istonish developed a business case for Colorado Parks and Wildlife to determine the best technology for automating the entrances to all of its parks.
  • Istonish built a Custom Mobile Application for Colordo Parks and Wildlife. Read the case study on how we used mobile technology to protect Colorado's waterways.
  • Istonish developed a business case for Colorado Department of Natural Resources – State Land Board (SLB) to determine the benefits and costs of migrating an application from a PowerBuilder/Sybase environment to a .NET/SQL server environment.

Agriculture

  • Istonish performed a business process evaluation, including business and functional requirements gathering and analysis, gap analysis, risk assessment, market analysis and cost-estimating project for the Wyoming Livestock BoardThe client is uses the information to support a business case, and issue a Request for Proposal (RFP) to solicit bids for the development and implementation of the new technology.

Labor & Employment

  • Istonish conducted an assessment of the adequacy of the Colorado Department of Labor and Employment's (CDLE) infrastructure, including networks, servers and storage, based on both current and anticipated needs, and addressing the monitoring of data traffic and performance, and server utilization. Istonish then presented findings and recommendations for improving system performance, clarifying team roles and responsibilities and ensuring overall system stability. Istonish provided architecture and development support to modernize and migrate the current applications, including the Colorado Automated Tax System (CATS), Colorado Unemployment Benefit System (CUBS) and Appeals Computerized Entry System (ACES) from a mainframe platform to a .Net platform. As well as developing, implementing and maintaining the functionality of new applications, and integrating these elements into an Internet self-service “suite.”

Public Safety

  • Istonish completed a business analysis project for the Colorado Department of Public Safety (CDPS)The project included conducting interviews with business and technical personnel, reviewing and creating process models, specifications and diagrams for the Colorado State Patrol’s Computer Aided Dispatch (CAD), Records Management System (RMS) and Mobile Data Computer (MDC) business processes, and conducting a market scan of the CAD, RMS and MDC technology architectures that best automate the Colorado State Patrol’s CAD, RMS, and MDC business processes.

Tax & Revenue

  • Istonish performed a legislative mandated security assessment of the Colorado State LotteryThis included a review of business processes, technology and key facilities to identify areas of vulnerability and recommendations for improvement.

Health & Human Services

  • Colorado Department of Human Services (CDHS)
    • Istonish provides Project Management, Quality Assurance and Independent Vereification & Validation services to support the design, development and implementation of the new automated Colorado Department of Human Services Childcare Automated Tracking System (CHATS).
    • Istonish developed a system replacement business case which involved the assessment of a series of disparate systems ranging from a small Access database to an integration with a $100 million system for the Colorado Department of Human Services – Division of Child Care (DCC)
    • Istonish developed a business case for the replacement of the Community Contract & Management System, which involved gathering requirements, identifying potential replacement alternatives and the ranking and scoring of these alternatives for the Colorado Department of Human Services – Division of Developmental Disabilities (DDD)
    • Istonish performed a System Re-architecture Analysis for the Colorado Department of Human Services – Division for Aging and Adult Services

Statewide Architecture & Infrastructure

  • Istonish, in cooperation with Cisco Systems, created a statewide architecture for linking information located throughout multiple systems in the Colorado Office of Information Technology (OIT) and bridging into the statewide healthcare information exchange infrastructure.

Transportation

  • Istonish performed two business analysis projects for the Colorado Department of Transportation (OIT) The Enterprise Portal project included business requirements analysis for the end-user experience, CDOT business administration requirements, and examples of daily computer access and functions of maintenance, engineering and support staff.  
  • Istonish provided management-consulting services to Colorado Department of Transportation (CDOT) in the areas of business process reengineering, training strategy development and change management for a large scale, complex ERP selection and the resulting implementation of SAP. 

The Colorado Statewide Internet Portal (SIPA)

  • The Colorado Statewide Internet Portal Authority (SIPA) provides technology solutions through vetted partners. Solutions include development and hosting, electronic payment and processing, G-Suite, Customer Relationship Management, video and web conferencing, electronic content management software, cloud hosting, eSignature and online learning. For nearly three decades, Istonish has helped companies build, hone, and helm their IT—keeping them at the forefront of their industry. We are proud to say we have served the State of Colorado for 10+ years and more than 150 locations in every county in Colorado. We believe that the best technology solutions stem from curiosity, collaboration and expertise.

Highlights of Our Qualifications and Services

  • We have worked with nearly all branches of state government
  • Istonish team members bring over 60 years of combined experience in the public sector
  • Istonish possesses strong and deep subject matter knowledge of unique government functions
  • IT and Business Consulting
  • Managed IT Services
  • Staff Augmentation Services
  • Automated Customer Contact Solutions