Connecting Businesses with Customers.

Istonish is an industry leader in building and supporting technology solutions for cable customers. We have more than 20 years of experience successfully leveraging technology in order to integrate with our cable clients.  We deliver 24x7x365, cost effective, high quality services throughout North America.

Hosted Voice Solutions

Istonish provides highly customized, cost effective hosted voice solutions to meet your business needs.  Our team has extensive experience in the cable industry developing solutions including Hosted Third Party Verification (TPV), Hosted IVR/ACD, Hosted Call Recording, ELOA and Data Integration.

Customized Development and Support

Istonish understands the business requirements of the cable industry and is able to leverage our experience to provide customized support and integration.  Istonish engineers develop interfaces, scripts as well as custom web-enabled applications to ensure that customers have an exceptional experience every day.  We also offer Project and Program Management, and 24×7 Service Desk Support to provide ongoing operations to your organization.

 Verification Services

  • Integrated IVR
  • Third Party Verification
  • Interface Development
  • dLOA and E911
  • Data Retention
  • Text to Speech
  • Scripting
  • Client Access Portal
  • Custom Interfaces to CSG & DST

Technical Services

  • IT Infrastructure
  • Migration
  • Repairs
  • BCDR
  • Operations Efficiency
  • Engineering
  • Managed Networks
  • Broadband Activation
  • Security
  • New Product Development

Next Generation Customer Contact Solutions

  • Voice, Email, Text
  • Test to Speech
  • Trending Data
  • Speech Recognition
  • Custom Reporting Portals
  • Minimal Start up Fees