Healthcare providers demand technology that supports patients in real time. Istonish understands these unique pressures and has the experience needed to deliver IT support in urgent, critical environments and ensure that your technology investment enables excellent patient services.

Consulting

For special technology related projects, Istonish can supply personnel required for key projects. Additional services include aligning IT strategy with provider priorities, and ensuring that major technology investments are procured in a manner that directly reflects technical, functional, and regulatory requirements.

Istonish brings a structured and thorough approach to assessing the state of your IT environment. Our healthcare IT consulting approach includes evaluating infrastructure and key EHR, billing, and practice management applications, as well as the readiness of your IT staff to support your emerging environment.


Staffing & Recruiting

When your staff needs extra support to make sure that projects get done, Istonish can help by providing temporary resources who understand both healthcare and technology. Examples of skill sets we can provide include:

  • Electronic Medical Record (EMR) Consultants
  • Practice Management
  • Clinical System
  • Lab Systems
  • Healthcare Informatics
  • IT Security and HIPAA Compliance

Managed IT Services

Istonish knows the importance of a fully-staffed IT department. Many places however, can’t afford an in-house department, or simply can’t add more resources to their current IT staff. Istonish offers cost-efficient IT solutions that give providers the support that they need in a budget-friendly way. We offer:

  • 24/7/365 remote monitoring of your infrastructure to reduce unexpected downtime.
  • Stabilized IT costs allowing you to easily forecast budgets
  • Remote Support to reduce on-site visits
  • Keep your team focused on strategic business initiatives rather than daily maintenance

Technology Solutions & Support

Remote Monitoring and Management

  • Core Health Management
  • Device Monitoring (SNMP)
  • Event Log Monitoring
  • Operating System Patch Management
  • Backup Monitoring
  • Anti-virus/Spyware Software Monitoring
  • Anti-virus/Spyware Software Management
  • Anti-virus/Spyware Software

Remote Security Management

  • Weekly External Internet Security Testing
  • Internet Connection Monitoring
  • Firewall Management
  • VPN Management
  • SPAM Scanning for Email Domain

Remote Support

  • Phone Support
  • Remote Support
  • CIO Advisory Services

Remote Application Support

  • Microsoft Desktop Application Support
  • User Account Creation/Deletion/Passwords
  • File Share Security Support
  • Microsoft Exchange Support
  • Microsoft SQL Support
  • Backup Task Management

Reporting

  • Asset Reports on Demand
  • Microsoft Licensing Reports on Demand

Contact us to take advantage of a full range of solutions for every provider – from small, rural clinics and facilities, to the largest urban hospital campus.