Istonish can help maintain your distributed computing environments by providing vital support for your networks, servers, databases, applications, and workstations. As a Green IT provider, Istonish will provide support services for both physical and/or virtual server and workstation environments. Whether you need long term maintenance or short term assistance, on-site or remote solutions, our range of professional services can save you money and assure you of higher levels of service.

The Istonish Managed Services include:

Product support help desk
Help desk services
On-site desktop support
Customized services for network and server management
Customized design and consulting services for best practices in infrastructure management
Project based services
- Asset Inventory
- Enterprise software or equipment upgrades
- Equipment staging and installation as a result of a major move or expansion
Temporary staffing services

The Istonish Distinction

Istonish will be your dedicated partner. With nearly two decades of experience, we are passionate about what we do. Let us take care of your IT challenges, so you can concentrate on your business. Our advanced technology creates a virtual support service, including Interactive Voice Response (IVR), Automatic Call Distributor (ACD), and co-located redundant systems. You’ll also get the benefit of cost-effective pricing across dispersed locations, plus better service at lower costs, while keeping your risks to a minimum.

Industry Expertise
Istonish has experience providing services to a wide variety of clients, from small Fortune 100 organizations to large Fortune 1,000 organizations. We align our business by industry to better serve our large client base. Istonish's diverse range of industries includes:

Technology - Software and Computers
Public Sector (State and Local Government)
Telecommunications/Cable
Healthcare

Five Company Challenges

CHALLENGE #1: Reduce Costs
You're considering modifying your infrastructure support to reduce your IT operational costs.

CHALLENGE #2 Do More With Less
You've experienced high growth or expanding operations and you must support more locations or installations with a limited budget.

CHALLENGE #3 Spread Too Thin
Your IT support resources are spread too thin and important strategic IT initiatives are put on endless hold.

CHALLENGE #4 Improve Security
There is pressure to tighten controls on IT management to improve security, accuracy of asset tracking or more proactive information management.

CHALLENGE #5 Poor Service
You are experiencing generally poor service from the current operation or it is high maintenance (poor tools, turnover, difficult employees, inefficient processes)

If you are experiencing any of these challenges, Istonish Managed Infrastructure Support Services can help you experience:

Improved service
Greater efficiency
More standardized environment
Cost savings
The benefit of a trusted partner to help meet all of your infrastructure support needs

Write to us or call (800) 728-6821