Healthcare Industry Solutions
Delivering quality patient care requires knowledge, focus and a heart for service. Technology can assist with this process and make it easier but sometimes, the management of technology can be a distraction, causing you to redirect your focus.
As an information technology services provider, Istonish can help ensure that your focus stays on your patients. Whether you are interested in improving your current computer systems, or will be adding new systems, Istonish can make the process easier and more effective.
We have worked with a range of health care customers and have provided services that compliment their unique structures, processes and teams in a manner that is flexible, easy to work with and always service focused.
We have provided specialized healthcare IT resources to augment a clients’ team and we have also fully managed an IT function. No matter which service model you choose, you can rely on Istonish for professional talented staff, ready to work with you as part of your team.
It's no wonder Istonish has been providing award winning IT services for almost 19 years. Our world-class solutions, highly skilled technical staff and flexible business model are the foundation of our success.
Infrastructure Management
Istonish can help maintain your distributed computing environments by providing vital support for your networks, servers, databases, applications, and workstations. Whether you need long-term maintenance or short-term assistance, on-site or remote solutions, our range of professional services can save you money and assure you of higher levels of service.
Electronic Medical Records (EMR) Support
This is both an exciting, and challenging time for healthcare. The recent stimulus package incentives will result in more healthcare delivery organizations implementing or expanding electronic medical record (EMR) solutions. As you approach this opportunity, Istonish can assist you with the following services:
- Help you to understand your current processes and environment so that you can build a clear basis for selecting the right EMR solution
- Help you evaluate and compare EMR options
- Work with the selected vendor to ensure that you have the required network, telecommunications and security infrastructure to support implementation
- Provide installation and on-site testing
- Provide ongoing help desk and on-site support once the EMR system is installed
Hardware Recycling Solution
Protecting patient data is serious business. When you upgrade your hardware, you need to be confident patient data is eliminated properly.
Istonish offers an electronics recycling solution that is compliant will all state and federal electronics and landfill disposal bans. We are up-to-date on all of these relevant environmental and data reporting laws and regulations, including Sarbanes Oxley, HIPAA and Gramm-Leach-Bliley Act to ensure our recycling is compliant, relieving you and your patients of any worry.
Software Contract Optimization
Istonish has partnered with Software Contract Solutions, Inc. (SCS), the leading independent third party IT contracts
negotiator, who has been driving cost savings for its clients since 1999. Founded by a group of former IT executives who witnessed the discrepancies of non-uniform and arbitrary industry pricing, SCS was formed to ensure that its clients are not paying more than their peers for the same or similar solutions.
SCS provides leverage in the form of a team of negotiators and a repository of comparable pricing and business terms from more than 10,000 contracts. SCS uses this information daily to create compelling business cases and negotiation strategies on behalf of our clients. SCS also relies on a tireless research team that monitors the real-time status of the IT vendors, including sales performance for geographic regions, internal executive announcements that may be opportunistic for you, the large versus small deal mix for an account rep, and many others. All of these metrics are reviewed and utilized to their fullest with the end goal of securing best in class pricing.
Healthcare PROFESSIONAL SERVICES
Istonish is pleased to support the labor requirements of the healthcare industry and the unique skills that are needed for health IT projects. We understand that knowledge of specialized software, equipment and medical processes are expected. Istonish can bring the following types of resources (and others) to your team.
- System and process analysts skilled in EMR packages
- Reporting specialists with unique knowledge of mandated HIPAA standards
- Security specialists
- Healthcare system project managers
- Programmers, analysts and testers skilled in specific EMR packages
- Help desk and on-site technicians who are specifically trained to provide support to health care clients