medical Group & Clinic Care Infrastructure Support
Istonish will maintain the computing environments of your medical/physician group or clinic by providing vital support for all aspects of your IT infrastructure. Physician Groups can use this service as a revenue opportunity or as a marketing differentiator to attract new patients. Either way, Physician or Medical Groups can now provide a cost-effective IT support service without increasing internal IT overhead.
Physician/Medical Group and Clinic Care IT Support Services
- One-stop 1-800 service for ALL technology and IT support requests
- Hardware: Servers, desktops, laptops, thin clients
- Software: Microsoft XP, Vista, Office, virus-antispam, OS transitions
- Printers – LaserJet, InkJet, label
- Wall cabinets (thin clients)
- Technology carts
- Network – Routers, switches
- 24 x 7 support available
- Back-up support
- Security Audit/Validation
Istonish Healthcare Experience
- Hospitals, clinics, and physician groups
- Over 17,000 devices including peripherals under management
- Support over 50 locations, including hospitals and clinics
The Istonish Distinction
With our world-class solutions, talented team of professionals and flexible business models, you will experience significant cost savings associated with:
- Lower overhead
- Improved productivity
- Repeatable processes
You will also benefit from our:
- Service flexibility customized to our clients’ unique environments
- IT support technicians who understand medical environments
- Clearly defined and measured service level agreements (SLAs)
- Quality surveys that drive continuous improvement
- Standardized image management
- Compliance with specific HIPAA, JCAHO and other mandates
- Recruiting support to provide IT resources as needed