Annette Quintana, Chief Executive Officer
Victoria Quintana, President, Staffing Services
Carl B. Kunkleman, Chief Marketing Officer
Bob Roark, Executive Director of Service Delivery
John J. LaMere, Controller
Henry Wharton, Senior Practice Director

"There is a positive role for businesses to play in the community and to its customers beyond making a profit. We see ourselves in that place. It's about service."

Annette Quintana
Chief Executive Officer

Annette brings 20 years of business experience to Istonish, with 14 of those as an entrepreneur. In 1990, Annette founded an information technology services company that has grown into an international business. Annette's leadership and vision continues to drive the evolution of new and compelling offerings. Her credibility as a business leader has been confirmed through many business recognitions and awards. Many of these acknowledge her commitment to building an innovative, successful and positive company for employees, as well as her leadership and involvement in the community. Annette holds a Bachelor of Science degree in Chemical Engineering from Colorado State University.

"Everyone wants to be treated with respect. Regardless of the size of the project, we treat each customer as our best customer."

Victoria Quintana
President
Staffing Services

Victoria is a seasoned executive and the principal partner in building Istonish. As an owner, director and manager, she guides the company’s overall operations. Her focus is decidedly on optimizing processes, creating structure, aligning systems to business needs and maintaining employee connections. Victoria has bridged her leadership roles within the community to increase the visibility of Istonish on a local and national level. Victoria earned a Bachelor of Science degree in Business Management from Colorado State University.

"I want my efforts spent doing something that’s important for the community. Doing so fuels my passion and creates energy. It’s about making an incremental difference, everyday. ”

Carl B. Kunkleman
Chief Marketing Officer

Carl has over 20 years of experience of sales leadership, executive level marketing and business development in the healthcare industry. During his career Carl has launched several new software products with complementary service offerings, cancer diagnostic platforms and leading edge pharmaceuticals. Carl joined Istonish in early 2009 as Chief Marketing Officer to help the company brand and leverage its early success in helping hospitals migrate to Electronic Medical Records or EMR. Carl brings to Istonish executive level healthcare market knowledge, broad hospital experience and success in launching new product and service offerings. Carl earned a Bachelor of Science degree in Business Marketing from the University of Maryland.

"I have a passion for driving world-class customer satisfaction through continuous process improvement and smart talent management."

Bob Roark
Executive Director of Service Delivery

Bob brings more than 20 years of professional I.T. experience specializing in ITIL process improvement and IT operational maturity management. Prior to joining Istonish, Bob served as the Director of Service Management for Datavail, an international Database Managed Services organization based in Golden, Colorado. Prior to Datavail, Bob served Program Manager for the U.S Geological Survey’s ITIL Service Center supporting 11,000 users in multiple locations nationwide. Previously Bob supported Jefferson County Colorado, as the Technical Solutions Manager providing Tier I, II, and III services with performance metrics for nearly 3,000 users in 27 locations. Bob holds an MBA - emphasis IT; Certified MBA (CMBA); a B.S. Degree in Information Technology – Network Management; an ISACA Certified Information Systems Auditor; Project Management Institute PMP; two HDI Certifications (HDM and HDA); ITIL Foundations in Service Management; Microsoft MCSE 2003; and several other technical and operational certifications.

"The main priority is to go above and beyond to make sure that employees are happy, because when employees are happy, customers are happy."

John J. LaMere
Controller

John has over 18 years in the accounting industry, including 9 years as the Controller of Istonish. His breadth of knowledge of accounting principles and his development of various financial reporting formats have contributed to the ongoing financial stability of Istonish. John was responsible for the conversion of the entire Accounting Department and implemented a complete financial package. Responsible for the daily accounting operations for Istonish, John plays a key role in customer and employee satisfaction by ensuring accurate and timely billing and payroll. John earned a bachelor of science in accounting from State University of New York at Platsburgh and earned his CPA in 2006.

"Understanding our client is the main priority. Without solid communication and knowledge of what resources they need, we cannot succeed."

Henry Wharton
Senior Practice Director

Henry has been with Istonish for over eight years as Senior Practice Director, where he has been instrumental in ensuring that systems projects are well managed and on track to meet the needs of our customers. Many of these projects have been in support of the Colorado Department of Human Services, the Colorado Department of Healthcare Finance and Policy and other State agencies. Henry brings a very strong understanding of the systems and business processes associated with almost every type of social service delivered in Colorado and many other states. Prior to joining Istonish, Henry was the Chief Information Officer for the State of Colorado Department of Human Services, where he was responsible for the annual and long-range strategic planning and project management oversight for three major information systems projects. He developed and administered departmental information systems policies and standards, as well as managed a team of 170 full time and 62 contract employees.

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